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​​​​​​SEC Complaint Center

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Samples of Documents or Evidence
Sample of Complaints​
Samples of Documents of Eveidence

1

● Unauthorized use of a trading account by investment consultant

● Damage caused by inappropriate advice or incomplete information given by investment consultant/unit seller.

● Full name of the investment consultant.

● Name of Securities/derivatives intermediary or the employer of the unit seller such as commercial bank.

● Details of the behavior causing the complaint.

● Documents relating to settlement/cash deposit to or withdrawal from a trading account, for instance:

  • ​Bank statements used for ATS trading

  • Deposit/withdrawal/transfer slip for purchasing securities/derivatives

  • ​Statement report

  • Confirmation note

  • Transfer form

  • ​Other documents such as a copy of share certificate, subscription form, etc.

● Contact evidence such as email and chat messages with the investment consultant, etc.

● Additional documents (if applicable):

  • ​Complaint letter to intermediary

  • Complaint reply from intermediary

  • ​Memorandum between the complainant and the investment consultant

2

Solicitation or advice on securities or derivatives investment based on the value of the underlying asset such as gold price/crude oil price/agricultural products by an unlicensed company.

● Information of solicitor/advisor such as company’s name, address, website, online media, full name and contact details of solicitor/advisor, etc.

●  Services information/recommendation received/ solicitation/advertising information/services provided by the company, for instance:

  • Solicitation to buy stocks/derivatives/mutual fund

  • Portfolio information

  • ​Email, address, telephone number, a certified copy of Thai nationality ID card or passport, location, etc.

  • ​Fee, transfer method, documents related to bank account opening

● Documents/evidence on an investment, for instance:

  • Transfer documents such as a pay-in slip

  • Documents/email/messages related to the application and services

  • Advertising/solicitation documents or trading documents

  • ​Contract, trading order, confirmation note, etc.

3

Suspicion of fraud or embezzlement by listed company’s executive(s).

● Name of executive and related person/name of company.

● Name of the authorized person.

● Payment documents of the company.

● Bank account of the executive(s)/company.

4

Incorrect or incomplete disclosure of financial statements or annual report of listed company.

● Undisclosed items/incorrect disclosure of information

● Other related documents/evidence such as accounting document, contract, etc.​




For More Information

SEC Complaint Center

Tel. +66-2033-9999